@import url("premium-content-20260930.css?v=1");
/* M&K enterprise analytical composition. Uses the existing brand and theme tokens. */
.op-v2 {
  --pv-accent:var(--analytics-theme-accent);
  --pv-muted:var(--analytics-theme-text-secondary);
  --pv-line:var(--analytics-theme-border);
  --pv-text:var(--analytics-theme-text);
  --pv-surface:var(--analytics-theme-surface-1);
  background:var(--analytics-theme-bg);
}
.op-v2 .op-layout{gap:16px;padding:10px;max-width:none}
.op-v2 #main{padding:8px 4px 24px}
.op-v2 .op-header{align-items:center;flex-wrap:nowrap;gap:16px}
.op-v2 .op-header h1{font-size:30px;letter-spacing:-.025em;font-weight:700;margin:0 0 8px}
.op-v2 .op-header p{font-size:14px;line-height:1.5;margin:0;max-width:72ch}
.op-v2 .op-header .op-eyebrow{font-size:10px!important;letter-spacing:.14em;margin-bottom:5px}
.op-v2 .op-header-actions{flex-shrink:0}
.op-v2 .op-header-actions button,.op-v2 .op-header-actions a{font-size:12px;min-height:36px;padding:8px 12px}
.op-v2 #opExport{background:var(--analytics-theme-active);color:var(--analytics-theme-accent-strong);border-color:var(--analytics-theme-border-strong)}
.op-v2 .op-query{margin:20px 0 12px;padding:0 0 8px;background:transparent;border:0;border-bottom:1px solid var(--pv-line);border-radius:0;min-width:0}
.op-v2 .op-query-meta{display:flex;justify-content:space-between;align-items:flex-start;gap:8px 24px;margin-top:8px}
.op-v2 .op-review{display:block;padding:0;margin:0;background:transparent;border:0;border-radius:0;max-width:620px;min-width:0}
.op-v2 .op-review>summary{display:flex;align-items:center;justify-content:flex-end;gap:8px;cursor:pointer;color:var(--pv-muted);padding:4px 0;min-height:32px;list-style:none}
.op-v2 .op-review>summary::-webkit-details-marker{display:none}
.op-v2 .op-review>summary::after{content:'';width:6px;height:6px;border:solid currentColor;border-width:0 1.5px 1.5px 0;transform:rotate(45deg);margin:0 3px 4px 0;flex-shrink:0}
.op-v2 .op-review[open]>summary::after{transform:rotate(225deg);margin-top:6px}
.op-v2 .op-review strong{font-size:12px;line-height:1.5;font-weight:500;overflow-wrap:anywhere}
.op-v2 .op-review-action{font-size:12px;white-space:nowrap;color:var(--analytics-theme-accent-strong)}
.op-v2 .op-review #opReadiness{margin:0 0 10px;padding:0;max-width:75ch;border:0;background:none;font-size:13px;line-height:1.65}
.op-v2 #opOpenSources{display:inline-block;margin-bottom:8px;font-size:13px;text-underline-offset:3px}
.op-v2 .op-status-dot{margin:0;width:6px;height:6px;flex-basis:6px}
.op-v2 .op-context-bar{display:flex;align-items:flex-start;gap:12px;min-width:0}
.op-v2 .op-control-icon{width:20px;height:20px;flex:0 0 20px;fill:none;stroke:currentColor;stroke-width:1.6;stroke-linecap:round;stroke-linejoin:round}
.op-v2 .op-scope-picker{position:relative;min-width:0;flex:1;margin:0;border:0;background:none}
.op-v2 .op-scope-picker>summary{display:flex;align-items:center;gap:12px;min-height:56px;padding:8px 12px;list-style:none;cursor:pointer;border:1px solid var(--pv-line);border-radius:10px;background:var(--pv-surface);color:var(--pv-text)}
.op-v2 .op-scope-picker>summary::-webkit-details-marker{display:none}
.op-v2 .op-scope-picker>summary:hover,.op-v2 .op-scope-picker[open]>summary{border-color:var(--analytics-theme-border-strong);background:var(--analytics-theme-active)}
.op-v2 .op-scope-values{display:grid;gap:3px;min-width:0}
.op-v2 .op-scope-values strong{font-size:15px;font-weight:650}
.op-v2 .op-scope-values strong::first-letter{text-transform:uppercase}
.op-v2 .op-scope-values>span{font-size:12px;color:var(--pv-muted);overflow-wrap:anywhere}
.op-v2 .op-scope-action{display:flex;align-items:center;gap:4px;margin-left:auto;font-size:12px;color:var(--analytics-theme-accent-strong);white-space:nowrap}
.op-v2 .op-scope-picker[open] .op-scope-action svg{transform:rotate(180deg)}
.op-v2 #opFilters{position:absolute;z-index:30;top:calc(100% + 8px);left:0;display:grid;grid-template-columns:1fr 1fr;width:min(480px,calc(100vw - 48px));max-width:100%;margin:0;padding:20px;border:0;border-radius:12px;background:var(--analytics-theme-elevated);box-shadow:var(--analytics-theme-shadow);gap:16px;align-items:end;box-sizing:border-box}
.op-v2 .op-filter-heading{grid-column:1/-1;display:grid;gap:4px}
.op-v2 .op-filter-heading strong{font-size:15px}
.op-v2 .op-filter-heading span{font-size:12px;color:var(--pv-muted)}
.op-v2 .op-context-search{position:relative;display:flex;align-items:center;align-self:center;flex:0 1 320px;min-width:160px;margin:0}
.op-v2 .op-context-search svg{position:absolute;left:12px;color:var(--pv-muted);pointer-events:none}
.op-v2 .op-context-search input{width:100%;min-width:0;min-height:40px;padding:9px 12px 9px 40px;border:0;border-bottom:1px solid var(--pv-line);border-radius:0;background:transparent;color:var(--pv-text);font:inherit;font-size:13px;box-sizing:border-box}
.op-v2 .op-context-search input::placeholder{color:var(--pv-muted);opacity:1}
.op-v2 .op-clear-context{align-self:center;font-size:12px;min-height:40px;padding:8px}
.op-v2 #opFilters label{font-size:12px;font-weight:500;gap:6px;min-width:0;color:var(--pv-muted)}
.op-v2 #opFilters input,.op-v2 #opFilters select{width:100%;min-width:0;min-height:36px;padding:7px 10px;font-size:13px;font-weight:400;border:1px solid var(--pv-line);border-radius:6px;box-sizing:border-box;background:var(--pv-surface);color:var(--pv-text)}
.op-v2 #opFilters input::placeholder{color:var(--pv-muted);opacity:1}
.op-v2 #opFilters input:hover,.op-v2 #opFilters select:hover{border-color:var(--analytics-theme-border-strong)}
.op-v2 #opFilters button{min-height:36px;padding:7px 12px;font-size:12px;font-weight:600;border-radius:6px;white-space:nowrap}
.op-v2 .op-filter-actions{display:flex;justify-content:flex-end;gap:8px;grid-column:1/-1;padding-top:4px}
.op-v2 #opFilters .op-apply{background:var(--analytics-theme-accent-strong);color:var(--analytics-theme-surface-1);border-color:transparent}
.op-v2 #opFilters .op-apply:hover{filter:brightness(.92)}
.op-v2 #opReset{background:transparent;color:var(--pv-muted);border-color:transparent}
.op-v2 #opReset:hover{background:var(--analytics-theme-active);color:var(--pv-text)}
.op-v2 .op-search{min-width:0;margin:0}
.op-v2 .op-attendance-channels{display:flex;align-items:center;justify-content:space-between;gap:20px;margin:14px 0 26px;padding:0 0 18px;border:0;border-bottom:1px solid var(--pv-line);border-radius:0;background:transparent}
.op-v2 .op-attendance-channels .op-chip-row{display:flex;gap:4px;flex-shrink:0;padding:4px;border:1px solid var(--pv-line);border-radius:10px;background:var(--pv-surface)}
.op-v2 .op-attendance-channels button{border:0;border-radius:7px;background:transparent;font-size:13px;min-height:40px;padding:8px 16px;color:var(--pv-muted)}
.op-v2 .op-attendance-channels [aria-pressed=true]{background:var(--analytics-theme-active);color:var(--analytics-theme-accent-strong);font-weight:700}
.op-v2 .op-channel-info{display:grid;gap:6px;min-width:0;text-align:right;color:var(--pv-muted);font-size:12px;line-height:1.5}
.op-v2 .op-refresh-warning{max-width:60ch;color:var(--pv-text);font-weight:500}
.op-v2 .op-channel-criteria summary{cursor:pointer;text-decoration:underline;text-underline-offset:3px;color:var(--analytics-theme-accent-strong)}
.op-v2 .op-channel-criteria p{font-size:13px;max-width:70ch;text-align:left;line-height:1.65}
.op-v2 .op-query :focus-visible,.op-v2 .op-attendance-channels :focus-visible{outline:2px solid var(--pv-accent);outline-offset:3px}
.op-v2 .op-query input{caret-color:var(--pv-accent)}
@media(max-width:1100px){.op-v2 .op-context-bar{flex-wrap:wrap}.op-v2 .op-scope-picker{flex-basis:100%}.op-v2 .op-context-search{flex:1}.op-v2 #opFilters{max-width:100%}.op-v2 .op-attendance-channels{align-items:flex-start;flex-wrap:wrap}.op-v2 .op-channel-info{text-align:left}}
@media(max-width:600px){.op-v2 #opFilters{gap:12px}.op-v2 #opFilters input,.op-v2 #opFilters select,.op-v2 #opFilters button{min-height:44px}.op-v2 #opFilters .op-search,.op-v2 .op-filter-actions{grid-column:1/-1}.op-v2 .op-filter-actions button{flex:1}.op-v2 .op-query-meta{flex-direction:column;gap:0}.op-v2 .op-review>summary{justify-content:flex-start;min-height:44px}.op-v2 .op-review-action{display:none}.op-v2 .op-attendance-channels{gap:12px}.op-v2 .op-attendance-channels .op-chip-row{width:100%}.op-v2 .op-attendance-channels button{padding:8px 10px;flex:1}.op-v2 .op-header{align-items:flex-start;flex-wrap:wrap}.op-v2 .op-header h1{font-size:27px}}
@media(max-width:420px){.op-v2 #opFilters{grid-template-columns:1fr}.op-v2 .op-attendance-channels .op-chip-row{flex-wrap:nowrap}.op-v2 .op-attendance-channels button{min-width:0;flex-basis:0;font-size:12px;padding:8px}}
.op-v2 #opBreadcrumb{margin:0;min-height:32px;gap:4px;flex-wrap:wrap}
.op-v2 #opBreadcrumb button{font-size:12px;min-height:28px;padding:4px 6px}
.op-v2 #opStatus{font-size:12px;margin:4px 0 0;min-height:0;color:var(--pv-muted)}
.op-v2 #opStatus[data-state='ready']{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip-path:inset(50%);white-space:nowrap}
.op-v2 .op-section-heading{margin-bottom:8px}
.op-v2 .op-section-heading h2{font-size:14px}
.op-v2 #opMetrics{grid-template-columns:repeat(8,minmax(0,1fr));gap:9px}
.op-v2[data-view='carteira'] #opMetrics{grid-template-columns:repeat(5,minmax(0,1fr))}
.op-v2[data-view='carteira'] #opMetrics[data-cycle-pending='true']{grid-template-columns:repeat(5,minmax(0,1fr));gap:10px}
.op-v2 .op-current-facts{grid-column:1/-1;display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}
.op-v2[data-view='carteira'] #opMetrics .op-current-fact{min-height:104px}
.op-v2[data-view='carteira'] #opMetrics .op-current-fact small{max-width:64ch}
.op-v2 .op-current-empty{grid-column:1/-1;margin:0;padding:14px;border:1px solid var(--pv-line);border-radius:9px;color:var(--pv-muted)}
.op-v2 .op-pending-cycle{grid-column:1/-1;border:1px solid var(--pv-line);border-radius:9px;background:var(--pv-surface);color:var(--pv-muted);font-size:11px;padding:12px 14px}
.op-v2 .op-pending-cycle strong{display:block;font-size:12px;color:var(--pv-text);font-weight:650}
.op-v2 .op-pending-cycle p{margin:5px 0 0;line-height:1.5}
.op-v2[data-view='clientes'] #opMetrics,.op-v2[data-view='recuperacao'] #opMetrics{grid-template-columns:repeat(4,minmax(0,1fr))}
.op-v2 #opMetrics .op-metric{position:relative;min-height:114px;padding:12px 11px 10px;border-radius:9px;border:1px solid var(--pv-line);background:linear-gradient(128deg,var(--analytics-theme-brand-start),var(--analytics-theme-brand-end)),var(--pv-surface);overflow:visible;box-shadow:inset 0 1px 0 color-mix(in srgb,var(--analytics-theme-text) 3%,transparent);transition:transform .14s ease,border-color .14s ease,box-shadow .14s ease}
.op-v2 #opMetrics .op-metric:hover,.op-v2 #opMetrics .op-metric:focus-within{transform:translateY(-2px);border-color:color-mix(in srgb,var(--pv-accent) 36%,var(--pv-line));box-shadow:inset 0 1px 0 color-mix(in srgb,var(--analytics-theme-text) 5%,transparent),0 10px 24px color-mix(in srgb,var(--analytics-theme-bg) 65%,transparent)}
.op-v2 #opMetrics .op-metric h3{font-size:10px;line-height:1.45;text-transform:uppercase;letter-spacing:.025em;margin:0 0 10px;padding-left:25px;min-height:28px;color:var(--pv-muted);font-weight:550}
.op-v2 #opMetrics .op-metric strong{font-size:24px;line-height:1.18;font-weight:650;letter-spacing:-.035em;white-space:normal;overflow-wrap:normal;font-variant-numeric:tabular-nums}
.op-v2 #opMetrics .op-metric small{display:block;font-size:10px;color:var(--pv-muted);margin-top:5px;line-height:1.4}
.op-v2 #opMetrics .op-metric details{font-size:10px;margin-top:5px}
.op-v2 #opMetrics .op-metric details[open]{position:absolute;z-index:15;top:100%;left:0;min-width:240px;max-width:310px;padding:12px;background:var(--analytics-theme-elevated);box-shadow:var(--analytics-theme-shadow);border:1px solid var(--pv-line);border-radius:7px}
.pv-kpi-icon{position:absolute;left:11px;top:13px;color:var(--pv-accent)}
[data-kpi-tone='1'] .pv-kpi-icon{color:var(--analytics-chart-series-4)}
[data-kpi-tone='2'] .pv-kpi-icon{color:var(--analytics-chart-series-3)}
[data-kpi-tone='3'] .pv-kpi-icon{color:var(--analytics-chart-series-2)}
.op-v2 #opMetrics .pv-extra-kpi h3{padding-left:0}
.pv-toolbar{display:flex;justify-content:space-between;align-items:center;gap:12px;margin:16px 0 9px}
.pv-context{display:flex;gap:12px;align-items:center;font-size:11px;color:var(--pv-muted)}
.pv-eyebrow{font-size:10px;font-weight:650;letter-spacing:.12em;color:var(--pv-text)}
.pv-views{display:flex;gap:4px;flex-shrink:0}
.pv-current-view{display:inline-flex;align-items:center;padding:5px 9px;color:var(--pv-muted);font-size:11px}
.op-v2 .pv-views button{min-height:32px;padding:5px 9px;font-size:11px;background:transparent;border-color:var(--pv-line);border-radius:6px}
.pv-grid-layout{display:grid;grid-template-columns:repeat(12,minmax(0,1fr));gap:12px;align-items:start}
.pv-panel{min-width:0;position:relative;align-self:start;border:1px solid var(--pv-line);border-radius:10px;background:linear-gradient(130deg,var(--analytics-theme-brand-start),var(--analytics-theme-brand-end)),var(--pv-surface);grid-column:span 4;display:flex;flex-direction:column;overflow:visible;box-shadow:inset 0 1px 0 color-mix(in srgb,var(--analytics-theme-text) 3%,transparent),0 8px 24px color-mix(in srgb,var(--analytics-theme-bg) 72%,transparent);transition:transform .16s ease,border-color .16s ease,box-shadow .16s ease}
.pv-panel:hover{transform:translateY(-1px);border-color:color-mix(in srgb,var(--pv-accent) 34%,var(--pv-line));box-shadow:inset 0 1px 0 color-mix(in srgb,var(--analytics-theme-text) 5%,transparent),0 12px 28px color-mix(in srgb,var(--analytics-theme-bg) 62%,transparent)}
.pv-panel::before{content:"";position:absolute;left:14px;right:14px;top:-1px;height:1px;background:linear-gradient(90deg,transparent,color-mix(in srgb,var(--pv-accent) 42%,transparent),transparent);pointer-events:none}
.pv-panel-head{display:flex;align-items:center;justify-content:space-between;gap:6px;padding:10px 13px 8px;border-bottom:1px solid var(--pv-line);min-height:46px}
.pv-heading{display:flex;align-items:center;gap:4px;min-width:0}
.op-v2 .pv-heading h2{font-size:13px;line-height:1.4;font-weight:600;letter-spacing:-.01em}
.pv-unit{font-size:9px;letter-spacing:.04em;color:var(--pv-muted);white-space:nowrap}
.pv-reading{padding:8px 13px 3px;min-height:0}
.pv-question{font-size:10px;color:var(--pv-muted);letter-spacing:.01em}
.pv-reading p{font-size:11px;line-height:1.45;color:var(--pv-text);margin:3px 0 0}
.pv-chart-body{position:relative;padding:8px 13px;min-width:0;min-height:220px;display:flex;flex-direction:column;justify-content:flex-start;flex:0 0 auto}
.pv-panel-foot{display:flex;gap:5px;justify-content:space-between;align-items:center;flex-wrap:wrap;padding:7px 13px;font-size:10px;line-height:1.5;color:var(--pv-muted);border-top:1px solid var(--pv-line);min-height:33px}
.pv-rank-scope{flex-basis:100%;font-size:10px}
.pv-panel-foot .pv-warning{color:var(--analytics-theme-warning)}
.op-v2 button.pv-all-values{border:0;color:var(--pv-accent);font-size:11px;padding:2px 5px;min-height:28px;background:transparent}
.pv-line{grid-column:span 5}.pv-multi_line{grid-column:span 6}.pv-donut{grid-column:span 3}.pv-ranking{grid-column:span 4}.pv-grouped_ranking{grid-column:span 5}.pv-heatmap{grid-column:span 4}
.pv-panel[data-chart-id='calls_result']{grid-column:span 3}.pv-panel[data-chart-id='first_response']{grid-column:span 4}.pv-panel[data-chart-id='operator_channels']{grid-column:span 4}
.op-v2[data-view='atendimento'] .pv-grid-layout>.pv-panel{grid-column:span 6}
.op-v2[data-view='atendimento'] .pv-grid-layout>.pv-panel:last-child:nth-child(odd){grid-column:span 12}
.op-v2[data-view='clientes'] [data-chart-id='client_owners']{grid-column:span 4}.op-v2[data-view='clientes'] [data-chart-id='client_concentration']{grid-column:span 4}.op-v2[data-view='clientes'] [data-chart-id='client_pareto']{grid-column:span 4}
.op-v2[data-view='monitoramento'] .pv-donut{grid-column:span 12}
.op-v2[data-view='monitoramento'] .pv-panel[data-chart-id='sources_status'] .pv-reading,.op-v2[data-view='monitoramento'] .pv-panel[data-chart-id='sources_status'] .pv-panel-foot{display:none}
.op-v2[data-view='monitoramento'] .pv-panel[data-chart-id='sources_status'] .pv-chart-body{min-height:0;padding:25px 30px 28px}
.pv-source-overview{display:grid;grid-template-columns:minmax(190px,.55fr) minmax(0,2fr);gap:32px;align-items:center;width:100%}
.pv-source-total{display:flex;flex-direction:column;align-items:flex-start;justify-content:center;gap:5px;min-height:150px;padding:8px 30px 8px 0;border-right:1px solid var(--pv-line)}
.pv-source-caption{color:var(--pv-muted);font-size:12px;font-weight:650}
.pv-source-total strong{font-size:54px;font-weight:750;line-height:1;letter-spacing:-.04em;font-variant-numeric:tabular-nums;color:var(--pv-text)}
.pv-source-total small{max-width:29ch;color:var(--pv-muted);font-size:11px;line-height:1.5}
.pv-source-breakdown{min-width:0}
.pv-source-breakdown h3{margin:0 0 12px;color:var(--pv-text);font-size:14px;font-weight:650}
.pv-source-meter{display:flex;width:100%;height:14px;overflow:hidden;border-radius:999px;background:var(--analytics-theme-surface-3)}
.pv-source-segment{display:block;height:100%;min-width:0;background:var(--analytics-chart-series-1)}
.pv-source-segment[data-status='available'],.pv-source-item[data-status='available'] .pv-source-item-name i{background:var(--analytics-chart-series-4)}
.pv-source-segment[data-status='partial'],.pv-source-item[data-status='partial'] .pv-source-item-name i{background:var(--analytics-chart-series-3)}
.pv-source-segment[data-status='unavailable'],.pv-source-item[data-status='unavailable'] .pv-source-item-name i{background:var(--analytics-chart-series-5)}
.pv-source-list{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:0;margin:18px 0 0;padding:0;list-style:none}
.pv-source-item{display:flex;flex-direction:column;gap:12px;min-width:0;padding:0 16px;border-right:1px solid var(--pv-line)}
.pv-source-item:first-child{padding-left:0}.pv-source-item:last-child{border-right:0;padding-right:0}
.pv-source-item-name{display:flex;align-items:center;gap:8px;min-width:0;color:var(--pv-text);font-size:12px;font-weight:600}
.pv-source-item-name i{flex:0 0 8px;width:8px;height:8px;border-radius:50%;background:var(--analytics-chart-series-1)}
.pv-source-item-values{display:flex;align-items:baseline;gap:10px;flex-wrap:wrap}
.pv-source-item-values strong{font-size:30px;font-weight:700;line-height:1;font-variant-numeric:tabular-nums;color:var(--pv-text)}
.pv-source-item-values small{font-size:11px;color:var(--pv-muted);white-space:nowrap}
@media(max-width:760px){.pv-source-overview{grid-template-columns:1fr;gap:18px}.pv-source-total{min-height:0;border-right:0;border-bottom:1px solid var(--pv-line);padding:0 0 18px}.pv-source-total strong{font-size:42px}.op-v2[data-view='monitoramento'] .pv-panel[data-chart-id='sources_status'] .pv-chart-body{padding:20px}}
@media(max-width:460px){.pv-source-list{grid-template-columns:1fr;gap:0;margin-top:13px}.pv-source-item,.pv-source-item:first-child,.pv-source-item:last-child{display:flex;flex-direction:row;align-items:center;justify-content:space-between;gap:12px;padding:11px 0;border-right:0;border-bottom:1px solid var(--pv-line)}.pv-source-item:last-child{border-bottom:0}.pv-source-item-values{justify-content:flex-end}.pv-source-item-values strong{font-size:22px}}
.op-v2[data-view='carteira'] .pv-line,.op-v2[data-view='recuperacao'] .pv-line{grid-column:span 5}
.op-v2[data-view='carteira'] [data-chart-id='pipeline_stages'],.op-v2[data-view='recuperacao'] [data-chart-id='pipeline_stages']{grid-column:span 4}
.op-v2[data-view='carteira'] [data-chart-id='pipeline_owners'],.op-v2[data-view='recuperacao'] [data-chart-id='pipeline_owners']{grid-column:span 3}
.pv-grid{stroke:var(--analytics-theme-grid);stroke-width:.7}.pv-axis{fill:var(--analytics-theme-axis);font-family:inherit;font-size:11px}
.pv-chart-body svg{display:block;max-width:100%;font-family:inherit}.pv-chart-body>svg[role='group']{height:220px;flex:0 0 220px}
.pv-series-line{stroke-dasharray:1;stroke-dashoffset:0;animation:pv-draw .82s cubic-bezier(.22,1,.36,1) both;filter:drop-shadow(0 0 4px color-mix(in srgb,var(--pv-accent) 22%,transparent))}
.pv-series-line:nth-of-type(2){animation-delay:.10s}.pv-series-line:nth-of-type(3){animation-delay:.18s}
.pv-series-area{opacity:0;animation:pv-area-in .9s .12s ease-out forwards}
.pv-settled .pv-series-line,.pv-settled .pv-series-area,.pv-settled .pv-bar,.pv-settled .pv-donut-segment{animation:none!important}.pv-settled .pv-series-line{stroke-dashoffset:0!important}.pv-settled .pv-series-area{opacity:1!important}
.pv-crosshair{stroke:color-mix(in srgb,var(--pv-accent) 48%,var(--pv-muted));stroke-width:.8;stroke-dasharray:3 4;pointer-events:none}
.pv-chart-body svg [role='button']{cursor:pointer;outline:none}
.pv-chart-body svg [role='button']:focus .pv-point{r:5;stroke:var(--analytics-theme-text);stroke-width:2}
.pv-tooltip{position:absolute;z-index:7;max-width:235px;padding:9px 11px;background:var(--analytics-theme-elevated);border:1px solid var(--analytics-theme-border-strong);border-radius:6px;box-shadow:var(--analytics-theme-shadow);color:var(--pv-text);font-size:12px;pointer-events:none}
.pv-donut-wrap{display:flex;align-items:center;justify-content:center;flex-wrap:wrap;gap:10px;padding:2px 0}
.pv-donut-wrap>svg{flex:0 0 152px;height:152px;width:152px}
.pv-donut-wrap .pv-donut-segment{animation:pv-ring .78s cubic-bezier(.22,1,.36,1) both}
.pv-donut-segment{cursor:pointer;outline:none;transition:stroke-width .14s ease,opacity .14s ease,filter .14s ease}
.pv-donut-segment:hover,.pv-donut-segment:focus{stroke-width:23;opacity:.98;filter:drop-shadow(0 0 6px color-mix(in srgb,var(--pv-accent) 34%,transparent))}
.pv-donut-total{fill:var(--pv-text);font-size:27px;font-weight:650;letter-spacing:-1px}.pv-donut-label{fill:var(--pv-muted);font-size:12px}
.pv-legend{flex:1 1 145px;display:grid;gap:3px;min-width:0}
.op-v2 .pv-legend-row{border:0;border-radius:5px;background:transparent;display:flex;align-items:center;gap:7px;min-height:34px;padding:4px 5px;width:100%;text-align:left;color:var(--pv-text);font-size:12px}
.op-v2 button.pv-legend-row:hover{background:var(--analytics-theme-active)}
.pv-legend-row strong{margin-left:auto;font-size:12px;font-weight:600;white-space:nowrap;font-variant-numeric:tabular-nums}
.pv-swatch{height:8px;width:8px;border-radius:50%;flex:0 0 8px}.pv-legend-words{display:grid;gap:2px;line-height:1.25;min-width:0}.pv-legend-words small{font-size:10px;color:var(--pv-muted)}
.pv-bars{display:grid;gap:4px;padding:0}
.op-v2 .pv-bar-row{background:transparent;border:0;min-height:29px;border-radius:5px;padding:2px;width:100%;text-align:left;color:var(--pv-text)}
.op-v2 button.pv-bar-row:hover{background:var(--analytics-theme-active)}
.pv-bar-label{display:flex;align-items:center;gap:6px;min-height:19px;font-size:12px;line-height:1.3}
.pv-person{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;flex:1;min-width:0}.pv-bar-label strong{font-size:12px;font-weight:600;font-variant-numeric:tabular-nums;white-space:nowrap}
.pv-panel[data-chart-id='first_response'] .pv-bars{gap:2px}
.op-v2 .pv-panel[data-chart-id='first_response'] .pv-bar-row{min-height:27px;padding:1px 2px}
.op-v2 .pv-panel[data-chart-id='first_response']{grid-column:span 12}
.op-v2 .pv-panel[data-chart-id='first_response'] .pv-panel-head{padding:16px 22px;min-height:58px}
.op-v2 .pv-panel[data-chart-id='first_response'] .pv-heading h2{font-size:18px;letter-spacing:-.025em}
.op-v2 .pv-panel[data-chart-id='first_response'] .pv-reading{padding:10px 22px 0}
.op-v2 .pv-panel[data-chart-id='first_response'] .pv-question{font-size:12px}
.op-v2 .pv-panel[data-chart-id='first_response'] .pv-reading p{font-size:13px;line-height:1.5}
.op-v2 .pv-panel[data-chart-id='first_response'] .pv-chart-body{min-height:0;padding:17px 22px 20px}
.op-v2 .pv-panel[data-chart-id='first_response'] .pv-panel-foot{padding:10px 22px;font-size:12px}
.pv-response-layout{display:grid;grid-template-columns:minmax(245px,.68fr) minmax(0,1.7fr);gap:26px;align-items:stretch;width:100%}
.pv-response-spotlight{display:flex;flex-direction:column;align-items:flex-start;justify-content:center;min-width:0;padding:22px 24px;border-radius:12px;background:var(--analytics-theme-surface-2)}
.pv-response-caption{color:var(--pv-muted);font-size:12px;font-weight:600}
.pv-response-time{color:var(--pv-text);font-size:clamp(29px,3vw,43px);font-weight:750;line-height:1.1;letter-spacing:-.035em;font-variant-numeric:tabular-nums;margin:8px 0 12px}
.pv-response-name{color:var(--pv-text);font-size:15px;line-height:1.35;font-weight:650;overflow-wrap:anywhere}
.pv-response-base{display:inline-flex;margin-top:6px;padding:4px 9px;border-radius:20px;background:var(--analytics-theme-active);color:var(--analytics-theme-accent-strong);font-size:12px;font-weight:600}
.pv-response-comparison{min-width:0}
.pv-response-intro{display:flex;justify-content:space-between;gap:16px;align-items:baseline;margin:2px 0 10px}
.pv-response-intro strong{font-size:14px;font-weight:650;color:var(--pv-text)}
.pv-response-intro span{font-size:12px;color:var(--pv-muted);white-space:nowrap}
.pv-response-list{display:grid;gap:3px}
.op-v2 .pv-response-row{width:100%;min-height:53px;display:grid;grid-template-columns:30px minmax(150px,1.1fr) minmax(100px,1.15fr) 112px;gap:11px;align-items:center;border:0;border-bottom:1px solid var(--pv-line);border-radius:0;padding:5px 7px;background:transparent;color:var(--pv-text);text-align:left}
.op-v2 .pv-response-row:first-child{background:var(--analytics-theme-active);border-radius:7px}
.op-v2 button.pv-response-row:hover,.op-v2 button.pv-response-row:focus-visible{background:var(--analytics-theme-active)}
.pv-response-rank{color:var(--pv-muted);font-size:12px;font-weight:650;font-variant-numeric:tabular-nums}
.pv-response-identity{display:grid;gap:2px;min-width:0}
.pv-response-person{font-size:13px;font-weight:600;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.pv-response-identity small{font-size:11px;color:var(--pv-muted)}
.pv-response-track{height:8px;border-radius:8px;background:var(--analytics-theme-surface-3);overflow:hidden}
.pv-response-fill{display:block;height:100%;border-radius:8px;background:var(--analytics-chart-series-2)}
.pv-response-value{text-align:right;font-size:14px;font-weight:700;white-space:nowrap;font-variant-numeric:tabular-nums}
.pv-avatar{display:flex;align-items:center;justify-content:center;height:18px;width:18px;flex:0 0 18px;border:1px solid var(--pv-line);background:var(--analytics-theme-surface-2);color:var(--pv-muted);border-radius:50%;font-size:8px}
.pv-stage-index{flex:0 0 20px;font-size:10px;color:var(--pv-accent);font-variant-numeric:tabular-nums}
.pv-track{height:5px;background:var(--analytics-theme-surface-3);border-radius:2px;margin:3px 0 0 24px;overflow:hidden}
.pv-bar{height:100%;display:block;border-radius:2px;background:linear-gradient(90deg,color-mix(in srgb,var(--pv-series) 75%,var(--pv-surface)),var(--pv-series));transform-origin:left center;animation:pv-bar-grow .72s cubic-bezier(.22,1,.36,1) both;box-shadow:0 0 8px color-mix(in srgb,var(--pv-series) 20%,transparent)}
.pv-series-legend{display:flex;align-items:center;gap:12px;flex-wrap:wrap;padding:2px 0 7px;font-size:10px;color:var(--pv-muted)}
.pv-series-key{display:inline-flex;align-items:center;gap:6px}.pv-series-key i{display:block;width:18px;height:3px;border-radius:4px;box-shadow:0 0 8px color-mix(in srgb,var(--pv-accent) 28%,transparent)}
.pv-multi-tooltip{display:grid;gap:3px;min-width:150px}.pv-multi-tooltip strong{font-size:11px}.pv-multi-tooltip span{font-size:10px;color:var(--pv-muted)}
.pv-grouped-bars{display:grid;gap:4px}.op-v2 .pv-group-row{width:100%;display:grid;grid-template-columns:minmax(105px,.85fr) minmax(0,1.4fr);gap:9px;align-items:center;border:0;background:transparent;color:var(--pv-text);padding:3px 2px;border-radius:7px;text-align:left;min-height:32px}.op-v2 button.pv-group-row:hover{background:var(--analytics-theme-active)}
.pv-panel[data-chart-id='operator_channels'] .pv-grouped-bars{gap:2px}
.op-v2 .pv-panel[data-chart-id='operator_channels'] .pv-group-row{min-height:28px;padding:2px}
.pv-group-lines{display:grid;gap:3px;min-width:0;margin:0}.pv-group-line{display:grid;grid-template-columns:minmax(0,1fr) 38px;gap:7px;align-items:center;font-size:10px}.pv-group-line .pv-track{height:6px;margin:0}.pv-group-line strong{text-align:right;font-size:10px;font-variant-numeric:tabular-nums}.pv-group-label{position:absolute;width:1px;height:1px;overflow:hidden;clip-path:inset(50%);white-space:nowrap}
.op-v2 .pv-group-line,.op-v2 .pv-group-line strong{line-height:12px}
.pv-bar-base{font-size:10px;color:var(--pv-muted);display:block;margin:2px 0 0 24px}
[data-category-kind='stage'] .pv-person{white-space:normal;overflow:visible;line-height:1.4}
[data-category-kind='stage'] .pv-bars{gap:12px}
[data-category-kind='stage'] .pv-track{height:7px}
.pv-heat-scroll{overflow:auto;max-width:100%;padding:12px 0 4px}
.pv-heat-grid{display:grid;grid-template-columns:27px repeat(24,minmax(8px,1fr));gap:3px;min-width:390px}
.pv-day{font-size:10px;color:var(--analytics-theme-axis);align-self:center}
.op-v2 .pv-cell{padding:0;min-height:22px;height:22px;border:1px solid transparent;border-radius:3px;background:color-mix(in srgb,var(--pv-accent) var(--pv-intensity),var(--analytics-theme-surface-3));min-width:0}
.op-v2 .pv-cell:hover,.op-v2 .pv-cell:focus-visible{border-color:var(--pv-text)}
.pv-hour{font-size:9px;color:var(--pv-muted);padding-top:4px}.pv-heat-legend{display:flex;align-items:center;gap:8px;justify-content:center;margin:11px 0 8px;font-size:10px;color:var(--pv-muted)}
.pv-heat-legend i{width:100px;height:7px;border-radius:2px;background:linear-gradient(90deg,var(--analytics-theme-surface-3),var(--pv-accent))}
.pv-chart-note{font-size:10px;color:var(--pv-muted);line-height:1.5;margin:3px 0}
.pv-definition{position:relative;flex-shrink:0}.pv-definition>summary{list-style:none;width:24px;height:24px;min-height:24px;display:grid;place-items:center;cursor:pointer;color:var(--pv-muted);font-size:12px;border-radius:50%}.pv-definition>summary::-webkit-details-marker{display:none}
.pv-definition>summary:hover{background:var(--analytics-theme-active)}
.pv-definition[open]{z-index:18}.pv-definition>p{position:absolute;z-index:18;left:0;top:20px;width:260px;padding:12px;background:var(--analytics-theme-elevated);border:1px solid var(--pv-line);box-shadow:var(--analytics-theme-shadow);border-radius:7px;color:var(--pv-text);font-size:12px;line-height:1.6;white-space:normal}
.pv-data{padding:0 13px 7px;margin:0;color:var(--pv-muted);font-size:11px}.pv-data>summary{min-height:28px;cursor:pointer;padding:5px 0}
.pv-data-scroll{max-height:280px;overflow:auto;border:1px solid var(--pv-line);border-radius:6px;background:var(--pv-surface)}
.op-v2 .pv-data-scroll table{width:100%;font-size:12px}.op-v2 .pv-data-scroll caption{padding:8px;text-align:left;color:var(--pv-muted);font-size:11px}
.op-v2 .pv-data-scroll th,.op-v2 .pv-data-scroll td{min-width:80px;padding:7px;text-align:right;background:var(--pv-surface)}
.op-v2 .pv-data-scroll th:first-child{min-width:150px;text-align:left}
.op-v2 .pv-table-action{font-size:12px;min-height:32px;padding:4px;background:transparent;border:0;color:var(--pv-accent);text-align:left}
.pv-notice{display:flex;align-items:center;gap:12px;padding:11px 13px;border:1px solid var(--pv-line);background:var(--pv-surface);border-radius:7px;font-size:12px;line-height:1.5;margin:0 0 12px}
.pv-notice span{color:var(--pv-muted)}.pv-notice strong{font-weight:600;flex-shrink:0}
.pv-empty,.pv-empty-panel{padding:20px;font-size:13px;color:var(--pv-muted)}
.pv-loading{opacity:.65;pointer-events:none}.pv-loading button{pointer-events:none}
.op-v2 .pv-detail-dialog{width:760px;max-width:calc(100vw - 32px);max-height:86vh;padding:0;border-radius:12px;border:1px solid var(--analytics-theme-border-strong);background:var(--pv-surface);color:var(--pv-text)}
.pv-dialog-head{display:flex;gap:20px;align-items:center;justify-content:space-between;padding:18px 20px;border-bottom:1px solid var(--pv-line);position:sticky;top:0;background:var(--pv-surface);z-index:2}
.op-v2 .pv-dialog-head h2{font-size:18px;line-height:1.4;margin:0;overflow-wrap:anywhere}
.op-v2 .pv-dialog-close{font-size:12px;min-height:34px;background:var(--analytics-theme-surface-2)}
.pv-dialog-content,.pv-client-profile{padding:18px 20px;overflow:auto}
.pv-dialog-content>p{font-size:12px;line-height:1.6}.pv-dialog-content>input{width:100%;margin:8px 0 14px}
.pv-dialog-content .pv-data-scroll{max-height:48vh}
.pv-muted{color:var(--pv-muted);font-size:12px;line-height:1.6}
.pv-client-profile dl{display:grid;grid-template-columns:145px minmax(0,1fr);gap:9px;font-size:13px;padding:14px 0}
.pv-client-profile dt{color:var(--pv-muted)}.pv-client-profile dd{margin:0;overflow-wrap:anywhere}
.pv-crm-link{display:inline-flex;border:1px solid var(--analytics-theme-border-strong);border-radius:6px;background:var(--analytics-theme-active);padding:9px 12px;min-height:38px;margin:8px 0;text-decoration:none;color:var(--pv-accent)}
.op-v2 #opRecordList.pv-directory{max-height:490px;padding:0;border:1px solid var(--pv-line);border-radius:7px;overflow:auto}
.op-v2 .pv-client-table{width:100%;border-collapse:collapse;font-size:12px}
.op-v2 .pv-client-table caption{padding:10px;text-align:left;color:var(--pv-muted);font-size:11px}
.op-v2 .pv-client-table td,.op-v2 .pv-client-table th{padding:9px 12px;text-align:left;min-width:110px;background:var(--pv-surface)}
.op-v2 .pv-client-table th:first-child{min-width:220px;width:44%;white-space:normal}
.op-v2 .pv-client-table thead th{background:var(--analytics-theme-surface-2);position:sticky;top:0;z-index:2;font-size:11px;color:var(--pv-muted)}
.op-v2 .pv-client-open{display:block;text-align:left;white-space:normal;border:0;background:transparent;padding:0;min-height:32px;font-weight:500;color:var(--pv-accent)}
.op-v2 .pv-client-details{font-size:11px;min-height:32px;padding:5px 8px}
.op-v2 #opVisualDashboard [hidden],.op-v2 .pv-detail-dialog [hidden]{display:none!important}
@media(min-width:1500px){.op-v2[data-view='clientes'] .pv-donut-wrap{gap:16px}.op-v2[data-view='clientes'] .pv-donut-wrap>svg{height:190px;width:190px;flex-basis:190px}}
@media(max-width:1399px){.op-v2 #opMetrics{grid-template-columns:repeat(4,minmax(0,1fr))}.pv-panel,.pv-line,.pv-multi_line,.pv-donut,.pv-ranking,.pv-grouped_ranking,.pv-heatmap,.pv-panel[data-chart-id='calls_result'],.pv-panel[data-chart-id='first_response'],.op-v2[data-view='clientes'] .pv-ranking,.op-v2[data-view='clientes'] .pv-donut,.op-v2[data-view='clientes'] [data-chart-id='client_pareto'],.op-v2[data-view='carteira'] .pv-line,.op-v2[data-view='recuperacao'] .pv-line,.op-v2[data-view='carteira'] [data-chart-id='pipeline_stages'],.op-v2[data-view='recuperacao'] [data-chart-id='pipeline_stages'],.op-v2[data-view='carteira'] [data-chart-id='pipeline_owners'],.op-v2[data-view='recuperacao'] [data-chart-id='pipeline_owners']{grid-column:span 6}.pv-donut-wrap{flex-wrap:nowrap}.pv-reading{min-height:58px}.pv-notice{align-items:flex-start;flex-direction:column;gap:3px}}
@media(max-width:820px){.op-v2 .op-layout{gap:12px}.op-v2 .op-header{flex-wrap:wrap}.op-v2 .op-header h1{font-size:25px}.op-v2[data-view='carteira'] #opMetrics{grid-template-columns:repeat(2,minmax(0,1fr))}.pv-context{align-items:flex-start;flex-direction:column;gap:3px}.pv-definition>p{left:auto;right:-35px;max-width:260px}.pv-donut-wrap{flex-wrap:wrap}.pv-donut-wrap>svg{width:150px;height:150px;flex-basis:150px}.pv-legend{flex-basis:145px}.pv-reading{min-height:80px}.pv-heat-grid{min-width:390px}}
@media(max-width:620px){.op-v2 #opMetrics,.op-v2[data-view='clientes'] #opMetrics,.op-v2[data-view='recuperacao'] #opMetrics{grid-template-columns:repeat(2,minmax(0,1fr))}.op-v2 #opMetrics .op-metric{min-height:116px}.op-v2 #opMetrics .op-metric strong{font-size:23px}.pv-grid-layout{display:flex;flex-direction:column;gap:12px}.pv-toolbar{flex-direction:column;align-items:stretch;gap:8px}.pv-views{justify-content:flex-start}.pv-reading{min-height:0;padding-bottom:7px}.pv-chart-body{min-height:225px}.pv-donut-wrap{flex-wrap:nowrap}.pv-donut-wrap>svg{flex-basis:140px;width:140px;height:140px}.pv-legend{flex-basis:135px}.pv-panel-head{min-height:47px}.pv-notice{font-size:11px}.pv-client-profile dl{grid-template-columns:1fr;gap:4px}.pv-client-profile dd{margin-bottom:9px}.pv-dialog-head{padding:15px}.pv-dialog-content,.pv-client-profile{padding:15px}.op-v2 .pv-detail-dialog{max-height:90vh;max-width:calc(100vw - 20px)}.pv-definition>p{position:fixed;left:12px;right:12px;top:auto;max-width:calc(100vw - 24px);width:auto}}
@media(max-width:820px){.pv-heat-grid{min-width:0;grid-template-columns:23px repeat(24,minmax(0,1fr));gap:2px}.pv-heat-scroll{overflow:visible}.pv-hour{font-size:8px}.pv-day{font-size:9px}.op-v2 .pv-cell{height:21px;min-height:21px}}
@keyframes pv-draw{from{stroke-dashoffset:1}to{stroke-dashoffset:0}}
@keyframes pv-bar-grow{from{transform:scaleX(0);opacity:.45}to{transform:scaleX(1);opacity:1}}
@keyframes pv-ring{from{opacity:.25}to{opacity:1}}
@keyframes pv-area-in{from{opacity:0}to{opacity:1}}
@media(max-width:1399px){.op-v2[data-view='carteira'] #opMetrics[data-cycle-pending='true']{grid-template-columns:repeat(3,minmax(0,1fr))}}
@media(max-width:820px){.op-v2[data-view='carteira'] #opMetrics[data-cycle-pending='true']{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:620px){.op-v2[data-view='carteira'] #opMetrics[data-cycle-pending='true'],.op-v2 .op-current-facts{grid-template-columns:1fr}}
@media(prefers-reduced-motion:reduce){.op-v2 .op-metric,.op-v2 .pv-panel,.op-v2 .pv-bar,.op-v2 .pv-series-line,.op-v2 .pv-series-area,.op-v2 .pv-donut-wrap svg circle,.op-v2 .pv-donut-segment{transition:none!important;animation:none!important;scroll-behavior:auto!important}.op-v2 .pv-series-area{opacity:1!important}}
@media print{.pv-toolbar,.pv-definition,.pv-data,.pv-all-values{display:none}.pv-panel{break-inside:avoid}}
/* The response comparison is a deliberate full-width analytical feature. */
.op-v2[data-view='atendimento'] .pv-grid-layout>.pv-panel[data-chart-id='first_response']{grid-column:span 12}
@media(max-width:900px){.pv-response-layout{grid-template-columns:1fr}.pv-response-spotlight{padding:18px 20px}.op-v2 .pv-panel[data-chart-id='first_response'] .pv-chart-body{padding:14px 18px 20px}}
@media(max-width:620px){.pv-response-intro{align-items:flex-start;flex-direction:column;gap:2px}.op-v2 .pv-response-row{grid-template-columns:25px minmax(0,1fr) 92px;gap:7px;min-height:59px}.pv-response-track{grid-column:2/4;grid-row:2;margin-bottom:4px}.pv-response-value{font-size:13px}.pv-response-person{font-size:12px}.op-v2 .pv-panel[data-chart-id='first_response'] .pv-panel-head,.op-v2 .pv-panel[data-chart-id='first_response'] .pv-reading{padding-left:18px;padding-right:18px}}